As of February 11, 2020, we have made the following amendments in our Terms and Conditions:
1. Credit for Choosing TransferWise As Payment Method Thereafter
For customers who trade with us for the first time and choose TransferWise as their regular payment method thereafter, we give a JPY3,000 * credit (or an equivalent amount in USD or EUR) in the corresponding, first invoice.
*Calculated based on our internal exchange rates we set at the beginning of each month, taking up-to-date fluctuations in the money market into account.
2. Calculating Shipping & Handling Fees in Multiple Shipments Automatically Based on Lead-times When Shipping via EMS
For shipping via EMS, if the lead-times of different makers are far apart, we automatically calculate shipping and handling fees in MULTIPLE SHIPMENTS, that is to ship the goods of the makers of shorter lead-times first and then those of longer lead-times later.
3. Arranging A Single Shipment As A Default for Shipping COLLECT
For shipping COLLECT, even if the lead-times of different makers are far apart, we assume a SINGLE SHIPMENT, that is to ship the goods of all the makers at once regardless of their lead-times when every item in the purchase order is ready for shipping. This may not apply when there are goods of the makers with exceptionally longer lead-times in the purchase order. Or, the customer can give us a specific instruction as to the timing of shipments UPON ORDERING. Please note that, when such instruction is notified at later times, we may not be able to comply with them.
For a copy of the latest Terms and Conditions, please contact our sales and marketing team: